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News and sources

What is Informed?

Informed is an iPhone news app by Synapse Labs in Australia. It brings reporting from multiple publishers together into concise summaries, with links to the sources behind each point. See how Informed works.

Does Informed write its own original reporting?

Informed summarises published reporting using AI. It does not replace the journalists and publishers who gathered that information. Source links let you open the original articles and read their context.

Can I trust an AI-written summary?

AI can make mistakes or miss context. Check the linked reporting for important claims, particularly when a story is still developing. A source link makes a claim easier to inspect; it is not a guarantee that a summary is correct. Our source-checking guide shows what to look for.

Does using several sources make a story unbiased?

No. Sources can share assumptions or repeat the same original report. Compare what each source actually contributes, look for attribution, and notice what is uncertain. Multiple perspectives are useful, but the number of links alone does not establish accuracy or neutrality.

Can I ask a question about a story?

Yes. Informed’s Ask feature answers from the story’s sources first. If the story doesn’t cover your question, it may be looked up through a search service, with source links under the answer. It can help explain context, but it can also make mistakes. Learn about follow-up questions.

Listening

Can I listen instead of reading?

Informed offers daily audio briefings in the iPhone app. You can also open the reporting behind the stories. Explore daily briefings or read our guide to choosing a briefing.

Is there a public web player?

No. This website explains Informed and offers help and reading guides. Stories and briefings are in the Informed iPhone app.

Access and help

Where can I get Informed?

Informed is launching first on the Australian App Store for iPhone. Check the homepage for availability. See Support for edition details.

Is Informed free? What does Plus cost?

Informed has a free plan and an optional Plus subscription. The app displays current prices, billing periods and any trial eligibility before you subscribe. See plans and subscription help for the current published allowances.

How do I manage a subscription or delete my account?

Visit Support for subscription management, restoring purchases and account deletion instructions. The Privacy Policy explains how information is handled.

How do I report an error?

Use “Report an issue” on a story in the app, or follow the corrections and complaints instructions. Include the story link and the specific point you want checked. You do not need an account to contact support.

A better way to catch up

Explore the Informed blog for practical guides to reading critically, choosing audio and building a manageable news routine.